Responsible Disclosure Policy


Prime Policy Group (“We”, “Us”, “Our”) appreciates and values the identification and reporting of security vulnerabilities carried out by well-intentioned, ethical security researchers (“You”). 

This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting to us. We recommend reading this vulnerability disclosure policy fully before you report a vulnerability and always acting in compliance with it. 

We do not offer a bug bounty program or monetary rewards for responsible disclosures and compensation requests will not be considered in compliance with this Responsible Disclosure Policy.


If you believe you have found a security vulnerability, please submit your report to us using the following email address: 
Your report should include details of:
If you have any concerns or queries with regard reporting, please email for advice.

What to expect

We aim to confirm receipt of your vulnerability report within 5 working days and triage your report within 10 working days. We also aim to keep you informed of our progress and completion of any remediation activities. We may contact you if we require further information regarding your report.

Remediation of any reported vulnerabilities are assessed based upon their impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but we ask that you avoid doing so more than once every 14 days to allow our teams to focus on the remediation.


You must NOT:
You must:


This policy is designed to be compatible with common vulnerability disclosure good practice. It does not give you permission to act in any manner that is inconsistent with the law, or which might cause us to be in breach of any legal obligations.

Version History
Version 1.5.